Returns & Exchanges

At wurst.guitars, we stand behind the quality of our instruments and electronics with a 30-day satisfaction guarantee. If your gear isn't hitting the right notes, we are here to help you find the perfect sound or provide a full refund.

1

Initiate Your Return

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Secure Packaging

Carefully pack your item in its original manufacturer packaging, including all cables, manuals, and accessories, to ensure safe transit back to our workshop.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our technicians verify the condition of the hardware, we will process your refund or exchange within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing